We are seeking a meticulous and organized Database Coordinator to oversee the administration of our Blackbaud CRM system. This role is essential to maintaining accurate records, optimizing database operations, and supporting teams across the organization in maximizing the platform’s capabilities. Your contributions will directly support data-driven decisions across fundraising, engagement, and organizational operations.

What will you be doing?

• Manage the day-to-day functionality and upkeep of the Blackbaud CRM, ensuring all information is accurate and current
• Develop and enforce consistent data entry guidelines for all system users
• Create and distribute customized reports that inform fundraising strategies, donor relations, and overall organizational planning
• Support internal users by offering CRM training, troubleshooting, and ongoing assistance
• Adapt and configure fields, workflows, and audience segments to align with changing organizational requirements
• Perform regular audits to identify and eliminate duplicates and maintain clean, reliable data
• Maintain clear documentation on database processes, report formats, and data conventions
• Work closely with fundraising, finance, and operations departments to ensure CRM processes support organizational objectives

Must Haves:

• Proven experience in database coordination or CRM administration, preferably in a nonprofit or fundraising environment
• Strong attention to detail and commitment to data integrity
• Skilled in creating and analyzing reports, queries, and dashboards
• Excellent communication skills to support and train non‑technical users
• Ability to prioritize multiple tasks and meet deadlines in a fast‑paced environment
• Familiarity with data privacy and confidentiality best practices

Nice-To Haves:

• Experience in a nonprofit or fundraising environment
• Hands-on experience with Blackbaud CRM